Looking for QA testers with Call Center exp

QA testers with Call Center exp is mandatory looking for Avaya or Genesys _Telecom exp Must Location- Phoenix, AZ Rate -Open Duration- Long Term Skills  Call Center exp is mandatory, try to find Avaya or Genesys Exp in resumes,  Domain Experience: Telecom (Fulfillment and Assure); Contact Center (will be a big plus, even if basic knowledge of how contact center operates should be enough) Experience in Testing Phases: Functional testing , System testing , Regression testing , Sanity testing , PIV – Post Implementation Validation testing Experience in Testing Types:  Manual Testing Middleware testing (6 months), Performance testing(3months) Automated Testing (QTP / Selenium) will be a big plus Experience in Testing Tools: HP QC , ALM , SOAP UI Pro, HP Load runner Experience in Testing of Software: Salesforce (SFDC) CRM, Clarify (CRM), Met-solve, Remedy, Customized web service based applications, COTS Products, Seibel (CRM tool) – basically Testing experience on any CRM integration will do, SFDC will be a big plus as it is used in Apollo Operating Systems: Windows, Unix Role and Responsibilities:     Understanding the architecture, functionalities and requirements     Test script preparation from BRs, FRs and TRs.  (Business, Functional and Technical Requirements)               Test Case Execution which includes Functional testing, Regression testing and sanity testing      Logging and chasing defects  and taking them to closure  Ability to interact with Designers and Developers for handling issues during test execution     Ability to clearly communicate the errors faced while testing with supporting documents, screenshots, logs  Good analytical and communication skills  Aware of testing methodologies and processes   Thank you sam sam@sourcechip.net 732 917 4895 ...(More..)